We are seeking a Level 1-2 IT Support Specialist to join our team! This is a client facing role that demands strong customer service skills and professional demeanor.
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
- Previous experience in IT, minimum 1-2 years
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional additude
Highridge Technology is a rapidly growing Managed Services Provider with clients located in the NJ/NY metro area. We specialize in the Financial Services and Healthcare Industries. We offer a flexible work schedule with opportunity to work from home. Must have reliable transportation and 1-2 years experience.
Location/Region: Ho Ho Kus, NJ (US)